This Return Policy applies to physical products purchased through theelitetrainer.com, including books and other shipped merchandise where applicable.

Returns are accepted for defective physical items only and require prior approval. If you receive a defective item, please contact us before returning the product so we can review the issue and provide return instructions.

To request return approval, please contact us at in**@************up.com or call 905-780-9908.

A replacement for an approved defective product may be shipped once the defective item has been received and reviewed. Products returned without prior approval may be refused or returned unopened to the sender.

Returns are not accepted for change of mind, customer ordering error, failure to read the product description, or products that have been opened, used, damaged after delivery, or returned without approval.

Digital products, webinars, online courses, virtual consultations, remote coaching, downloadable materials, and other service-based purchases are not covered under this Return Policy. Please refer to our Refund Policy for information regarding refunds for digital products and services.

Shipping charges are calculated at checkout where applicable. International shipments may be subject to customs, duties, taxes, import restrictions, or delays. Customers are responsible for any customs, duties, taxes, fees, or import requirements that may apply.

If a package is returned due to an address error, customer refusal, failure to claim the package, or a violation of import laws or regulations, the customer is responsible for any fees incurred. A refund may be issued for merchandise only, minus a 20% restocking fee, once the returned package has been received.

If an order is seized, refused, or destroyed by customs due to regulatory issues, no credit or refund will be issued for the merchandise or shipping costs. Customers are responsible for checking with their local customs office to confirm whether the products they wish to order are permitted for import into their country.